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Sales Skills and Customer Service
Sales Skills and Customer Service
| ⌛ Duration | 3 Months / 240 Hours |
| 👤 Class Size | 150 |
| ⏳ Lecture Duration | Sunday to Thursday |
| 📅 Course Start Date | 2026-04-23 |
| ⏰ Course Time | 9:00 AM - 05:00 PM |
| 👥 Available For | Males & Females |
| 🗓️ Class Schedule | Offline & Online |
| 📍 Course Location | National Academy of Higher Training, Riyadh, Saudi Arabia |
The Sales Skills and Customer Service Course is a 3-month practical program designed to develop effective selling techniques and excellent customer service skills. This course prepares learners to interact confidently with customers, understand their needs, and deliver high-quality service in competitive business environments.
The program covers sales fundamentals, communication skills, customer handling techniques, objection management, relationship building, and service excellence. It is ideal for students, job seekers, and professionals working in sales, retail, hospitality, and service-related roles.
Key Highlights:
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Fundamentals of sales and selling techniques
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Customer service excellence and satisfaction
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Communication and interpersonal skills
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Handling customer objections and complaints
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Relationship building and customer retention
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Professional behavior and workplace ethics
Career Opportunities:
Upon completion, learners can pursue roles such as Sales Executive, Customer Service Representative, Retail Sales Associate, Call Center Agent, Frontline Service Staff, and other customer-facing positions across various industries.
